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Guarantee And Returns

- General Merchandise carries a 30-day return policy for in-store and online purchases.

- All Products purchased are covered by a 30-day guarantee.  Freeman Liquidators guarantees your satisfaction. If you are not completely satisfied with a purchased product, within 30 days from the date of purchase, return the product in its packaging and Freeman Liquidators will fully refund your money.

- Goodman Authorized Retailer:  HVAC equipment and parts carry a one-year warranty and air conditioning compressors have a five-year warranty all of which will be provided by Freeman Liquidators where no manufacturer’s warranty exists. All manufacturer warranty’s which are still in effect will override store provided ones. A sales receipt must be presented at the time any product may require a warranty repair. Freeman Liquidators reserves the right to repair or replace any product for which a warranty issue arises.

Manufacturer warranty’s will be assumed to be in effect until proven otherwise. For additional information on the manufacturer’s warranty customers must contact the manufacturer directly.

RETURNS

-Return merchandise may be accepted in store, or online.

-Warranty or repairs options must be investigated before a return can be accepted.

-All returns must be accompanied by the original purchase receipt.

-All product returns must be made within 30 days from time of purchase. 

-Buyer will be responsible for return freight costs

Any return involving LTL or Carrier freight costs:

-Buyer will be responsible for return freight costs, as well as a 5% deduction for handling/labor and processing fees, from the total refunded amount.