Warranty And Returns
WARRANTY & RETURNS
- General Merchandise carries a 30 day return policy for in-store and online purchases.
- Appliance and Water Heater purchases are covered by a 90 Days Warranty.
- Goodman Authorized Retailer: HVAC equipment and parts carry a one year warranty and air conditioning compressors have a five year warranty all of which will be provided by Freeman Liquidators where no manufacturer’s warranty exists. All manufacturer warranty’s which are still in effect will override store provided ones. A sales receipt must be presented at the time any product may require a warranty repair. Freeman Liquidators reserves the right to repair or replace any product for which a warranty issue arises.
Manufacturer warranty’s will be assumed to be in effect until proven otherwise. For additional information on the manufacturer’s warranty customers must contact the manufacturer directly.
-Return merchandise may be accepted in store, or online.
-Warranty or repairs options must be investigated before a return can be accepted.
-All returns must be accompanied by the original purchase receipt.
-All product returns must be made within 30 days from time of purchase.
Any return involving LTL or Carrier freight costs:
-Buyer will be responsible for return freight costs, as well as a 5% deduction for handling/labor and processing fees, from the total refunded amount.